Refund and Returns Policy
Your satisfaction is important to us at Beauty Planet. We accept returns within 30 days of purchase under the following conditions:
1. Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process
To initiate a return, please contact our customer service. Once we approve your return, we’ll provide you with instructions on how to send your item back.
3. Refunds
Once your return is received and inspected, we will notify you of the status. Approved refunds will be processed to your original method of payment.
4. Non-returnable Items
For hygiene reasons, certain items such as opened cosmetic products may not be eligible for return.
5. Contact
- Address: 25 Graham Ave, Brooklyn, NY 11206
- Phone: +1 718-387-5580
- Email: [email protected]